If you have ever been entrusted to overhaul a business unit, initiate a startup, or take over the helm of a successful work group, this seminar will assist you with step-by-step guidelines for success and avoidance procedure inherent in bringing about change. Discover how to get people on your team and win cooperation from other departments. From an expert who has successfully started and turned around departments, businesses and major projects, you will discover how to apply the “tricks of the trade” to achieve your business goals.
Key Information
Understanding the greatest gift we have
Discuss the toughest challenge faced by a supervisor/manager.
Understand the differences between leadership and management.
What is the leadership/management pyramid?
The five keys to supervisory success
Understanding proper delegation techniques
Learn the types of situational leadership styles
Learn what employees want from their jobs
Understand how to respond to criticism
Discuss the questions about conflict resolution
Building the team – How do I accomplish this?
The first question you should ask before beginning your new assignment
Three things you need to know before you can lead anybody anywhere
Developing world-class players
The most important inventory you will ever take - and how to do it
Keeping all the right people happy. Hint: You have to know who they are first
“Tricks of the Trade”
How to ask the right questions, make the right changes, overcome resistance to change, and remove obstacles to get you off to the right start
Benefits of Attending
You'll avoid the pitfalls common to taking over a department or other work group
You'll get off to the right start by following proven guidelines
You'll learn how to create a climate for implementing change with the least resistance
You’ll learn how to create a climate for implementing change with the least resistance. In short, you’ll acquire the special skills and knowledge it takes to manage at the departmental level.
Admission
$239
Open to public, alumni, current students, faculty, staff