As the workplace becomes more litigious and our culture in the United States becomes more of a global atmosphere, the need to resolve problems becomes a significant factor. Complaints, problems and accidents become daily issues. Trained human resources professionals and operational supervisors can solve these issues through successful investigations that lead to problem solutions. This seminar teaches the various stages in the investigation process, and uses case studies to guide the participant through that process.
Key Information:
Developing an investigation plan * 10 Step Investigation Plan
Common investigation mistakes and how to avoid them
Interviewing techniques that uncover the real story * Ask the right questions at the right time
Preventing retaliation and future misconduct
Compiling and analyzing physical and documentary evidence
Presenting investigation findings
Investigations and the law
Admission
$239
Open to public, alumni, current students, faculty, staff
