Essentials of Effective Supervision - 12 Week Program
Date and time
3:30 PM - 6:30 PM, November 28, 2017
Other dates and times
Description
The 12-week Essentials of Effective Supervision course provides a strong knowledge base for first-line supervisors, managers and team leaders. This series is designed to provide new supervisors, and those aspiring to become supervisors, with a unique blend of knowledge, skills and strategies in the areas needed to effectively and efficiently supervise others. Participants will immediately put their new skills into practice. The topics covered each week are core issues proven to be the keys for supervisory success. Supervisors at all levels need to handle these areas with confidence and authority to effectively deal with and manage the employees they supervise.
Session 1 The Changing Role of the First-Line Supervisor
Session 2 Managing Diversity in the Workplace
Session 3 Creating High-Performance Teams
Session 4 Dealing with Conflict & Disciplinary Procedures
Session 5 Leadership and Motivation
Session 6 Legal Responsibilities of the Supervisor
Session 7 Effective Communication
Session 8 The Supervisors Role in Performance Appraisals
Session 9 Dealing with Stress, Time Management & Delegation
