This highly interactive training will be led by conflict coaching expert and scholar Dr. Tricia Jones. Participants will learn the conflict coaching model process, which emphasizes a narrative understanding of conflict, the use of multiple perspectives in conflict analysis, the application of creative and appreciative approaches to change, and the utilization of skill building techniques to transfer a conflict plan into action.
Participants will gain invaluable knowledge and skills that are applicable to wide variety of work and interpersonal situations:
- An understanding the conflict coaching 4-stage model process
- Questions to discover a client's full conflict story
- Techniques to explore perspectives of identity, emotion, and power
- Strategies to support clients in visioning their desired conflict change direction, and
- Methods for developing the communication and conflict skills client's need to enact their conflict change plans.
*CE credits available (SPHR/PHR, CLE, APA, ASWB)
WHO SHOULD ATTEND
Many professionals find themselves serving either formally or informally as "conflict coaches," and the skills of a conflict coach are vital to those in a variety of roles, including:
- HR professionals
- Managers and supervisors
- Teachers, educators, and trainers
- Counselors and therapists
- Advisers and professional coaches
- Attorneys
- Mediators
- Or anyone who works one-on-one with someone struggling with a conflict or disagreement.
Are you called upon to:
- Deal with employees' personality clashes?
- Assist coworkers with interpersonal or workplace conflicts?
- Help young people consider how to deal with bullying, fights with friends, or classroom conflicts?
- Talk with clients about how they manage either professional or personal disagreements?
- Offer advice to colleagues on how to manage conflicts in your organization?
- Mentor or advise future leaders in your organization?
If yo answered YES to any of the above, then don't miss this opportunity to expand your skills through Conflict Coaching Training!
