Supervision Boot Camp: Leadership Series (4-Day program)

Supervisors today face a world of tremendous change and challenge. This program is designed for new and experienced supervisors and managers who want to keep their knowledge and skill consistent with or a step ahead of the demands of the work place. The “Boot Camp” has been designed to build skills in the basic competencies that supervisors need most in leading employees to greater individual, teamand organizational performance.

Leadership series – key topic areas:
• Managing priorities and successful delegation
• Supervisor’s role in continuous process improvement
• Maintaining a healthy and safe working environment
• Delivering exceptional customer service
• The supervisor’s role in a changing environment
• Supervising teamwork and cooperation
• Successful conflict resolution
• Mutual interest negotiation skills