
In your work, are you called upon to:
If you answered “yes”, then you will benefit from developing communication and conflict coaching skills. A “conflict and communication coach” works one-on-one with someone struggling with a conflict or disagreement. The “coach” helps the person in conflict:
This highly interactive training will be led by conflict coaching expert and scholar Dr. Tricia Jones. Jones is the CEO of Conflict Coaching Matters, a training and consulting organization with decades of experience serving government, higher education and private sector organizations. She has authored seven books and over 65 articles, including the best-selling book in the field of conflict coaching, Conflict Coaching: Conflict Management Strategies and Skills for the Individual. Don’t miss this opportunity to learn from one of the top practitioners and scholars in the field of coaching!
Full time Missouri State faculty and staff may apply their $150 non-credit course fee waiver toward the cost of this training. Seats are extremely limited, so early registration is recommended.