Move from Barely Communicating to “BEARly” Communicating - Your Voice Counts
- Date and time
- 10:00 AM - 11:00 AM, November 14, 2018
- Other dates and times
-
2:00 PM - 3:00 PM,
September 27, 2018
- Blair-Shannon House Room Telecommunications Center Training Room
-
3:00 PM - 4:00 PM,
November 13, 2018
- Blair-Shannon House Room Telecommunications Center Training Room
-
9:00 AM - 10:00 AM,
January 29, 2019
- Blair-Shannon House Room Telecommunications Center Training Room
-
2:00 PM - 3:00 PM,
January 30, 2019
- Blair-Shannon House Room Telecommunications Center Training Room
-
10:00 AM - 11:00 AM,
April 17, 2019
- Blair-Shannon House Room Telecommunications Center Training Room
-
3:00 PM - 4:00 PM,
April 18, 2019
- Blair-Shannon House Room Telecommunications Center Training Room
- Description
Barely Communicating or Bearly Communicating? Your voice counts. Our customers can “hear” a smile. Ensure that you are serving our customers with a warm, responsive and inviting attitude. Keep your Bear spirit even in stressful or difficult interactions.
Basic phone skills transfer to everyday verbal communications, both on and off the phone. Multiple training techniques, including hands-on exercises. Meet class participants at all levels of learning. A workbook is provided for all participants.
Facilitator: Debbie Ewert, telecommunications service administrator
Register today on My Learning Connection.
- Event sponsor
- Human Resources, Office of
- Admission
Free
- Open to faculty, staff
- Location
Additional information
- Event contact
- Delores Joyce
- Organizational and Talent Development Specialist
- DeloresJoyce@missouristate.edu
- 417-836-7683